BidCentral FAQ

BOBS Bid Module FAQs Prebid FAQs

  1. Q: I’ve forgotten my password. How can I reset it?
    This short video will explain how to find your forgotten password or change your current password.

  2. Q: How can I update my account information in BidCentral?
    A: You can update your password or contact information by clicking on Update Profile from the My Account dropdown menu in the upper right hand corner.

  3. Q: How can I register for Opportunity Matching emails?
    A: Once you’re logged in, navigate to your BidCentral Dashboard and choose Edit Opportunity Matching from the drop down menu under My Account in the upper right hand side of the screen. From here you can enter up to 10 keywords that BidCentral will use to send you emailed notices when an opportunity matching those keywords is posted.

  4. Q: How can I search for projects?
    A: If you have a Free account, you will be able to search by keyword for Open projects through the Project Quick Search box located on the top left corner of your screen.  With a Premium or Enterprise account, upon logging in you’ll find some great search tools available to you on the Dashboard. You can search for projects using the pre-set search options located on the right side of the screen under "My Searches". These searches are separated into categories allowing you to quickly search by region, project status or to look for the newest opportunities. You can also search using a keyword (or project number if you know it), status and host (region) using the Project Quick Search, which can be found on the left side of your Dashboard.

  5. Q: How do I find out more details about a project?
    A: Once you’ve searched for opportunities and find one that’s of interest, simply click directly on the opportunity title to open the Project Sheet. Depending on your account level, this page contains pertinent information relating to the project such as the closing date and time, important contact information, site visit details (if applicable), and whether or not there are documents posted. Premium users will be able to view unlimited project information while Free users will be able to view limited data and will have the option to purchase the project documents.
  6. Q: Does BidCentral have any take-off tools?
    A: Yes! With a Premium or Enterprise account, project documents opened using the BidCentral Viewer will have a full set of measuring, counting and annotation tools available, allowing you the ability to do on-screen take offs and other basic measurement functions. These measurements and annotations can then be easily exported to an excel spreadsheet. Please Contact Us if you would like assistance in accessing these tools.
  7. Q: If I have a Free account in BidCentral, can I view and download project documents?
    A: Full (unlimited) access to view and download documents is only available to those who have a Premium account. However, there is an option to purchase an opportunity’s associated documents for a $50.00/Project fee (plus tax). TIP: If you purchase several project opportunities per year, a Premium account may be just what you’re looking for!
  8. Q: I’m a trade contractor and have been invited to a private project. How do I access it?
    A: If you have received an invite to a private project in BidCentral, you can get started by downloading any documents associated with the opportunity. This can be done by logging in and entering the Project Key you were given to type into the Invited Project Access option on the right side of your Dashboard.
  9. Q: Can I submit bids electronically?
    A: For some opportunities, yes. Find out more information on BidCentral Online Bidding for Subcontractors (BOBS).

Still have questions? Contact our team.